5 general skills or competencies (Job family competencies) for EAP Coordinator II
Skill definition-Assisting employees with work-related problems that may impact their job performance, health, mental and emotional well-being.
Level 1 Behaviors
(General Familiarity)
Lists different models in employee assistance programs and explains the benefits to our employees.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports the administration of employee assistance programs to help employees in work-life balance.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Reviews employee assistance programs to help staff in managing performance challenges.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Proposes modifications to employee assistance programs to meet employee intervention goals.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Monitors the efficiency of employee assistance programs to ensure effective delivery of our program.
See 4 More Skill Behaviors
Skill definition-Providing assistance and support to employees facing problems to help and manage stress, personal and emotional issues interfering work performance.
Level 1 Behaviors
(General Familiarity)
Explains the importance of counseling in understanding employee’s personal issues.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies employee’s personal and emotional issues to provide appropriate counseling.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Performs counseling sessions to improve mental health and self-confidence.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees the overall employee counseling efforts to promote self-control and ability to work effectively.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes goals in employee counseling to improve key talents in fostering a productive workplace.
See 4 More Skill Behaviors
7 soft skills or competencies (core competencies) for EAP Coordinator II
Skill definition-Ability to plan, execute, and adjust job duties to achieve business goals.
Level 1 Behaviors
(General Familiarity)
Illustrates the abilities and competencies necessary for coordination.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Plans work schedules for a simple project.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Creates contingency plans to mitigate emergencies and prepare for most circumstances.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Develops working processes and detailed planning for a brand new project.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes measures to assess progress against the plan.
See 4 More Skill Behaviors
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Explains the necessity of confidentiality in running a business.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents and escalates confidentiality issues with an appropriate sense of urgency.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Explores new ways and tools to handle confidential and sensitive information.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Demonstrates thorough knowledge of industry and organization's policies and practices requiring confidentiality.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Fosters a culture of confidentiality to protect employee and organization information.
See 4 More Skill Behaviors
Summary of EAP Coordinator II skills and competencies
There are 0 hard skills for EAP Coordinator II.
5 general skills for EAP Coordinator II, Employee Assistance Programs, Employee Counselling, Employee Engagement, etc.
7 soft skills for EAP Coordinator II, Coordination, Confidentiality, Working under Pressure, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a EAP Coordinator II, he or she needs to be skilled in Coordination, be skilled in Confidentiality, and be skilled in Working under Pressure.